![]() They're plenty for model railroad use, if that's all you do there is no point in buying a more expensive meter. I have at least a half dozen of them laying around. So, if you have any questions or continue to have trouble, don't hesitate to contact our tech support department.While those are the kind of leads I would want for my good meters (and two of my Flukes do have genuine Fluke test leads), now that we know the OP has Centech meter, $100 probes for a $5 meter are kind of nuts.Ĭat IV rating - well, despite the scale being present on the Centech to read house current, the last thing I would ever use for checking house wiring would be one of those. Here, you talk to people who know how the product works in the real world. It's a big difference from the norm of tech support. They've actually helped design the products you use. Remember: when you call DPS tech support, the people you talk to know how to use the system. If our support techs don't have the answer, they have "down the hall" access to the engineers that created and maintain the product. ![]() Second, the support techs gain hands-on experience with the new product.Īnd if you happen to call with a really tricky question, coordination with engineering becomes even more powerful. This process provides two distinct benefits to you.įirst, overall product quality is enhanced by the additional tests. Every DPS support tech is an engineer who has experience working with your system.ĭuring product development, our support techs assist the Engineering department by handling the second round of product testing. And the person you talk to is not - as it is at so many companies - an untrained intern reading from a script. All support calls are answered here at our Fresno, CA headquarters. Our tech support isn't outsourced to another country. On your device's manual, look for the 66 Block Connector table.ĭPS Engineers and Tech Support work together to solve client issues. Now that you know the tools that you'll use to troubleshoot your alarm points, let's get started with the step-by-step. This relay can be any kind of output that the equipment you're monitoring uses. The order, then, is: 1 pin - 26 pin 2 pin - 27 pin 3 pin - 28 pin and so on.Ī multimeter, also known as a multitester, is the electronic equipment that will help you measure the continuity between your RTU and equipment. Since the pins are next to each other, you'll count in pairs. The count starts from the 1 pin and 26 pin. Keep in mind, though, when attaching the NetGuardian to 66 Block together, that the 66 Block numbering begins from the top. You'll simply punch down your alarm, analog, and/or control relay wiring to the 66 Block, then connect the 66 Block to the RTU using a standard amphenol cable. If you really want connections to stay in place, use a wire wrap. It's a simple way to use wire-wrap connections with DPS RTUs. ![]() The 66 Block is a simple piece of equipment that has found its usage in the important role of connecting two system together. With it, you can create a temporary electrical connection between the devices you'll be testing. There you can search and download any user manual at any time. This will take you to the Download User Manual link. If you have a NetGuardian and you've misplaced your physical copy of the manual that you were sent, you can simply access our website homepage - at At the top right-hand corner of the web page, hit the support tab. ![]() Before getting started, let's take a look at what you'll need to do the alarm points test.
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